What if I can’t login or forgot my password? You can reset your password on this page: Reset Password Page On that page, write the email address of your...
What if a video doesn’t play? If a video doesn’t load, then it’s probably due to the internet connection. Please pause the video so it can...
I don’t have a printer. Do I need one to do the program? No, you don’t need a printer. All the worksheets are “clickable,” meaning you can write on them from your computer...
Can I download the program videos? Unfortunately, the videos are not downloadable due to their size. If you have to go away to an area without...
I can’t advance to the next video. What do I do? When you watch a video, please click the “Mark Complete” button that’s at the bottom of every video. See example...
The PDF worksheet doesn’t fit on the page when I try to print it. What can I do? Note: You don’t have to print the worksheets. All the worksheets are “clickable,” meaning you can write on the file...
Does the program have closed captions? Yes! All of the CBQ program videos have closed captions. To enable the closed captions, click on the CC button...
My video has no sound. What do I do? The volume of the CBQ program videos can be adjusted using the settings bar on the lower corner of each...