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Support Topics
Getting Started
Where can I find my program/programs?
Can I start the program later?
I am afraid/ procrastinating to start the program. What can I do?
How can I restart the CBQ Program?
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Technical Issues / Questions
What if I can’t login or forgot my password?
What if a video doesn’t play?
I don’t have a printer. Do I need one to do the program?
Can I download the program videos?
I can’t advance to the next video. What do I do?
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CBQ Program Questions
Do I have to hate cigarettes by the end of the program?
How do I get my CBQ Success Certificate?
Can I use nicotine substitutes (nicotine gum, nicotine patch) while doing the program?
Can I use stop smoking pills (Chantix, Champix, Zyban) while going through the program?
Can I use hypnosis while going through the program?
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Cigarette Countdown / Cutting Down
When do I start cutting down?
How do I cut down?
Where is the Cigarette Countdown Tool?
How does the Cigarette Countdown Tool work?
What if I didn’t start cutting down on day 1?
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Smoking Notebook
When should I fill in the smoking notebook?
Where can I find the smoking notebook?
If I smoke one cigarette at different times, do I have to record each time I smoke?
How should I count how much I vape?
I’m thinking about smoking more while doing the smoking notebook exercise and videos. Is that normal?
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Visualization
I forget to do my visualization. Any tips?
I can’t do my visualization in the morning and/or at night. Can I do it at different times?
When I do my visualization my mind drifts off. Is that a problem?
I can’t visualize my future as a non-smoker. It’s easier for me to deal with the present day. What do I do?
I’m struggling with the visualization exercise. What can I do?
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General Questions
I smoke tobacco and marijuana. I only want to quit smoking. Is that possible?
I am smoking in the middle of the night when I wake up. Any tips?
Could you give me some tips to silence craving thoughts with mindpower?
Why am I experiencing cravings during the first few days of being smoke free?
How do I get back on track after a relapse?
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Program Access
Bonus Account: How can I share my program with a family member?
Is there a deadline for using my Bonus Account?
Can I re-watch a video?
Where can I find my program/programs?
Can I start the program later?
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Program Progress
Can I watch day 0 and day 1 on the same day?
What if I get overwhelmed or too busy? Can I go through the program at a slower pace?
I had to pause or take a break from the program. How do I get back on track?
Do I need to do the homework for this program to work?
I am too busy and too tired to watch the program every day. What can I do?
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Morning Cigarette Exercise
What if I can’t wait 1 hour before the first cigarette of the day?
I wake up in the middle of the night and smoke? Does this count as the first cigarette of the day?
I don’t wake up at the same time every day. How do I know which time to smoke the first cigarette of the day?
Morning Cigarette Exercise Tips
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Quit Date
What if I don’t want to smoke on day 10 – Do I still need to have the ritual of my last cigarette and smoke?
Can I smoke my last cigarette anytime during the program, or do I have to watch the videos of day 10 before?
What if I do the program as a non-smoker or quit before day 10?
Is it normal to feel nervous before day 10?
Deciding and changing your quit date [Video]
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Natural Recipes E-Book
Where can I find the recipe ebook?
Can I get the ingredients from you?
Should I try all the recipes at the same time?
Can I make the magnolia bark dried herb (from the craving tea recipe) ahead of time?
What can I replace kiwi with?
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